Custom Orders:
One of the beautiful things about getting a National is how customizable and unique your guitar can be. Any options they do, you can order. That includes finishes, neck and body woods, metals, cutaways, Baritone and 12 String necks, lefty guitars (no extra charge for any lefty), bindings, headstock overlays, custom engravings, etchings, tuner upgrades, fingerboard inlays and more. Many of these are at a reasonable cost. And National will combine option costs sometimes; if they don’t charge more, I pass that savings to you. So, please, just ask me. Dream up your super dream National, I’ll make it happen.
Most of the custom finishes and features do not make a guitar take longer to build. Only highly engraved guitars (like the Don, and Style 1.5, 2, 3, and 4 Tricones) can have a longer timeframe.
Shipping:
I usually use FedEx or UPS to ship. When you order from me, shipping in the lower 48 states of the USA is FREE. Every instrument comes with a hard case. Other than that, I charge the actual shipping cost. Please enquire.
When it ships you get a tracking number which is usually accurate as to what day your guitar will arrive.
Import Duty (outside of USA only):
Instruments shipped outside of the USA are usually charged an import duty by the country’s government when the instrument arrives. It is the customer’s responsibility to pay this when it arrives. Duty price is based on the declared value. National declares value of 60% of the list price, so you are dutied on an amount quite a bit lower than the actual price you pay on the guitar/uke/mandolin.
If you are coming to the USA, I can arrange to have your guitar shipped to you for free. This can save you a LOT of money and I’ve done it several times, successfully. This includes customized guitars.
Return Policy:
You can return an instrument if it and the case are still brand new (no scratches or wear of any kind) within 2 days of receiving it. You must pay for shipping both ways, fully insured, and any transaction fees that were charged to me, the seller. Custom and/or customized instrument sales are final. This includes instruments that have any custom alterations/options including adding pickups, strap button, etc.